Please note: Please send questions related to the genealogy of Johann Sebastian Bach and whether you are related to the composer who was born in my hometown Eisenach in Thuringia, Germany, directly to Renate and Peter Bach. First, please visit the special page on their website, which actually is created for such a question. Click here please.
Yes, I experienced it two times before. A person wrote me a nice as can be mail to ask about details regarding my service.
I wrote back one hour later to announce my detailed e-mail which I actually sent some seven hours later. But I never got an answer. Not next day. Not after three days and not after a week. I assumed something in my longer mail had bothered this lady. I was sad. Actually more than sad, as I didn't know what I had done wrong.
But she was so smart to send me her message a second time and that is what made it clear to me: She didn't receive any of my mails. So I tried harder with all possible options, as I was now aware my mails might not reach her, plus, without letting me know such like the hint "...return to sender " or "...could not be delivered".
Then finally my mail to her went through via a different channel. So, please:
I will write back to you within 48 hours. Promise. If you don't get that confirmation, I didn't get your mail. I don't leave mails unanswered. Not a single. No exception. Promise.
As I would hate to let you think I am arrogant, please try again after 24 hours. If you haven't heard from me within the next 24 hours, two situations might have happened. Either my mail back to you got lost "in time and space". Or, your mail to me was never electronically delivered.
Please then: Use two more options: Check on the time delay from where your home is located (...for instance Beijing, China is six hours ahead ... New York, USA is six hours later) and give me a call. My home is a single family home, just my family is living there, and we are experienced with both English and German (...of course German).
Or write - this is even better - a paper letter. Even if the transport needs six weeks (... which it doesn't): Time is not an issue when it comes to genealogy, at least it shouldn't be. To make it easy for you, here are telephone number and my paper mail address, too:
My telephone number in Germany:
++ 49 - 36 91 - 80 48 51
My "paper mail address" (...keep lines and distances like this):
Christian Andreas Hoske
99817 Eisenach / Germany
Please replace the word "Germany" by the equivalent word for it in your mother language if your write from your homeland.
Thank you much.
Me again, your family researcher in Thuringia, Germany. I am looking forward to hearing from you.